FCCPC Commends Lagos, Enugu Judgments on Consumer Rights

By Angel Ike

Federal Competition and Consumer Protection Commission (FCCPC) has applauded recent court decisions reinforcing consumer rights in Nigeria.

The Lagos High Court awarded ₦5 million in damages to a DStv subscriber wrongfully disconnected by Multichoice Nigeria Limited. Meanwhile, the Enugu High Court deemed Peace Mass Transit’s “no refund” policy unlawful, ordering the company to compensate a passenger for withheld fare.FCCPC’s

The Executive Vice Chairman of FCCPC, Tunji Bello praised the courts for delivering fair judgments that boost consumer confidence and hold service providers accountable. emphasised that these rulings highlight the power of the Federal Competition and Consumer Protection Act (FCCPA) to protect consumer rights and ensure fair service.

Between March and August 2025, the FCCPC facilitated over ₦10 billion in consumer recoveries across 30 sectors, demonstrating Nigeria’s advancing consumer protection system.

Bello encouraged consumers to report unfair practices through the Commission’s available channels to sustain this progress.

In the Lagos case, the court ordered Multichoice to reconnect the subscriber immediately and extend his subscription to cover the disconnection period. In the Enugu case, Peace Mass Transit was ordered to pay damages for withholding a fare after failing to complete a trip, confirming that refund denial policies violate the law.